Subscribe via RSS Feed
Subscribe to receive regular blog updates

Archive for July, 2015

Bagging Three Big Feathered Friends

July 31, 2015 0 Comments

Let me tell you a tale of two authorities’ very different approaches to presenting financial performance reports at their monthly board meetings.  Authority A takes a pretty traditional approach.  The authority’s CFO thoroughly reviews the multi-page financial report, consisting of rows and columns of numbers, with the board’s finance committee, which passes the report along to the full board in the monthly board meeting packet.  The CFO presents highlights from the report at the full board meeting and answers any questions the board might have.

Authority B’s approach is dramatically different.  The CFO takes the board’s performance monitoring committee through … Read the rest

Continue Reading »

Stakeholders as Partners in Innovation: Real-Life Cases

July 23, 2015 0 Comments

Diverse People in Meeting With Speech Bubbles

Stakeholders have loomed large in the last couple of articles posted at this blog.  “The Dallas Streetcar:  Intergovernmental Collaboration At Work” (June 30) features a podcast by DART CEO Gary Thomas and Board member Bill Velasco describing how DART worked closely with two stakeholders – the City of Dallas and North Central Texas Council of Governments –  in bringing streetcar service back to Dallas ( The Dallas Streetcar has been a wildly successful innovation initiative; the second leg will be completed in 2016, and the third is being planned.  Opening with a real-life account of a stakeholder “quid … Read the rest

Continue Reading »

Tending To Your Preeminent Stakeholder

July 8, 2015 0 Comments

One of the brDiverse People in Meeting With Speech Bubbleseakout groups at a board-CEO/GM retreat I recently facilitated had a great time going through what I call the “stakeholder relationship maintenance” exercise.  The six breakout group participants, who were led by the chair of the board’s external/stakeholder relations committee, first made a list of all of the authority’s important stakeholders.  By the way, for purposes of the exercise, we defined a “stakeholder” as any formal organization or group external to the authority with which it made sense to build and maintain a relationship because of the stakes involved – such as money and political support.  … Read the rest

Continue Reading »