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Archive for March, 2018

How To Make Financial Reporting a High-Powered Relationship Building and PR Tool

March 29, 2018 0 Comments

Let me tell you a tale of two authorities’ very different approaches to presenting financial performance reports at their monthly board meetings.  Authority A takes a pretty traditional approach.  The authority’s CFO thoroughly reviews the multi-page financial report, consisting of rows and columns of numbers, with the board’s finance committee, which passes the report along to the full board in the monthly board meeting packet.  The CFO presents highlights from the report at the full board meeting and answers any questions the board might have.

Authority B’s approach is dramatically different.  The CFO takes the board’s performance monitoring committee through … Read the rest

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Taking Re-Branding Up a Big Notch: Karen Philbrick on the MTI Experience

March 20, 2018 0 Comments

I wasn’t initially blown away by enthusiasm when Karen Philbrick, Executive Director of the Mineta Transportation Institute, suggested that we record a podcast for this blog focusing on MIT’s re-branding initiative.  What came immediately to mind were the many re-branding efforts I’d observed over the years that involved essentially cosmetic touch-ups.  I was reminded of the most recent egregious example:  a local economic and community development corporation whose light – the board and chief executive had concluded – was well hidden by the proverbial bushel:  its role unclear and its achievements unrecognized.  Unfortunately, they chose a cheap and easy solution … Read the rest

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APTA’s Dynamic Leadership Duo Takes on the Mobility Management Issue

March 14, 2018 0 Comments

Drawing on my quarter-century in the public/nonprofit leadership field, I could share many true stories of successful board chair-CEO collaboration that make the case for what really board-savvy CEOs well know: investing in the development of a rock-solid board chair-CEO working relationship can yield powerful organizational dividends.   In fact, I would suggest that one of the preeminent priorities of a truly board-savvy CEO is to transform his or her board chair into a strong governing partner, a reliable ally, and when needed, an ardent change champion. The board chair makes an especially important partner for the CEO not only because … Read the rest

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Board-Savvy CEOs Avoid Falling Into the Board Self-Assessment Trap

March 7, 2018 0 Comments

I received an email promo last week from a national nonprofit ballyhooing its board self-assessment “tool,” which reminded me of a true story that goes back around four years. The GM of a large urban transportation authority called me to get my feedback on a dilemma he found himself in.  He’d retained one of those local nonprofit leadership centers that have sprung up around the country in recent years to help design and carry out a board capacity building initiative that he saw as badly needed.  He’d sought help, he said, because he’d grown increasingly worried about the pretty obvious … Read the rest

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Dramatic Innovation on the Health and Wellness Front at IndyGo on CEO Michael Terry’s Watch

March 3, 2018 0 Comments

The Indianapolis Public Transportation Corporation (known as “IndyGo”) has been blazing trails on the health and wellness front for the past decade under the leadership of its President and CEO, Michael Terry.  In the podcast he recently recorded for this blog, Mike describes a number of significant innovation initiatives in the health and wellness area that IndyGo has successfully implemented on his watch, including a comprehensive employee wellness program and an on-site primary care clinic.

As our readers well know, significant organizational change tends not to happen, and CEOs who would spearhead change face a daunting challenge. Perhaps the most … Read the rest

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