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Archive for June, 2018

CEO Dave Genova on Getting Stakeholder Engagement Right at RTD-Denver

June 29, 2018 0 Comments

You’ll recall that in earlier posts at this blog we’ve defined “stakeholders” as individuals, groups, and organizations it makes sense to build and maintain relationships with because something important is at stake.  For example, the office of the mayor and board of county commissioners in your region are always primo stakeholders whose political – and often financial – support are tremendously important to your authority.  Over my 30 years of work with public transit CEOs and their boards I’ve come across more than one case of poorly planned and managed stakeholder engagement.  This is really unfortunate since the support of … Read the rest

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Cementing the Partnership With Your Board

June 19, 2018 0 Comments

This post has been adapted from an article that originally appeared in the Spring 2018 edition of the Association Forum’s “CEOnly Newsletter.”  It is reprinted here with the Forum’s permission.

Satisfied Owners Make Better Partners

Thirty years of working with public and nonprofit boards of all shapes and sizes and their chief executives  have taught me that your long-term success and professional longevity as CEO of your transit authority have more to do with maintaining a healthy partnership with your board than any other factor.  I’ve also learned that even if your transit authority is thriving in terms of operational … Read the rest

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CEO Brad Miller’s Podcast on Tweaking PSTA’s Business Model

June 8, 2018 0 Comments

In a rapidly changing environment, one of the preeminent keys to making sure your authority thrives and grows is for you, as your authority’s CEO, to take the lead in updating its business model, wearing what I call the “Innovator-in-Chief” hat.  Therefore, I’m pleased to share the fourth podcast in this blog’s ongoing series on public transit business model updating, featuring Brad Miller, Chief Executive Officer of Pinellas Suncoast Transit Authority, who describes mobility on demand initiatives launched on his watch.  After listening to Brad’s highly informative podcast, you might want to take a look at one or more of … Read the rest

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