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Archive for November, 2018

Not Much Glamour – But What Looks Like a Sow’s Ear is Really a Silk Purse

November 9, 2018 0 Comments

“That doesn’t really sound very CEO-like” That was the initial reaction of a transit GM in our coaching session last year when I suggested that he put on what I called the “Chief Governing Process Designer Hat.” We were discussing an issue he’d identified in our session a couple of weeks earlier that he’d described as “terribly worrisome.” In a nutshell, although his relationship with the 15-member board seemed generally OK as far as he could tell – with no severe tension points or other obvious problems – he had a gut feel that most if not all of his … Read the rest

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Board Chair Trudy Bartley and CEO Joanna Pinkerton on Breaking the Traditional CEO Mold at COTA

November 1, 2018 0 Comments

Traditionally, at the top of the list of qualifications public transit boards specify when recruiting candidates for the CEO position is in-depth operational experience.  So it’s no surprise that over the years the great majority of vacant CEO positions have been filled with executives who have worked their way up the operational ladder in one or more transit authorities.  This operational bias is easily understandable.  Even small to medium-sized transit authorities are incredibly complex organizations – both operationally and technically – and it’s only natural to want an executive in the top spot who can keep the buses and trains … Read the rest

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