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Tag: Access Services

CEO Evaluation: a Potentially Powerful Relationship Adhesive

March 9, 2020 0 Comments

At a daylong “High-Impact Governing Work Session” last fall, the board, executive director/CEO and executive team of Access Services in Los Angeles County spent around 1 ½ hours  discussing practical ways to cement the executive director’s working relationship with his board.  One of the relationship building tools the group closely examined was board evaluation of the executive director’s performance.  But they didn’t mean one of those highly subjective and essentially meaningless questionnaires that board members often individually fill out in the privacy of their own offices.

These questionnaires miss the point by having board members assess their CEO’s functional excellence … Read the rest

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The Engine Powering Your Transit Authority’s Governing Machine

January 21, 2020 0 Comments

Over the years I’ve often heard transit boards described as “policy-making bodies,” which doesn’t begin to convey the complexity of governing work.  It makes more sense to think about your authority’s board as a kind of governing machine that continuously produces governing decisions about such governing “products” as your authority’s updated values and vision statements, the new strategic plan, and next year’s operating plan and budget.  Your governing machine also produces a steady stream of governing judgments answering the classic governing question, “How are we doing? – on the basis of such information as your authority’s monthly or quarterly operational … Read the rest

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