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Tag: public change management

CEO Andre Colaiace on Access Services Innovation in Response to Covid-19

February 8, 2021 0 Comments

In my experience, significant, well-planned, and capably executed organizational change is the exception to the rule, for a number of reasons, perhaps most importantly the normal human resistance to changing.  Well, I’m pleased to report that Access Services in Los Angeles County has beat the odds.

When you watch Andre Colaiace, Executive Director of Access Services,  describe the safety and service innovations Access has implemented in response to Covid-19 in the video interview I recorded with him recently, you’ll understand why Andre has been such a successful Innovator-in-Chief at the helm of Access Services.  Four keys to effective change leadership … Read the rest

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