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Tag: public transit external relations

CEO Dave Genova on Getting Stakeholder Engagement Right at RTD-Denver

June 29, 2018 0 Comments

You’ll recall that in earlier posts at this blog we’ve defined “stakeholders” as individuals, groups, and organizations it makes sense to build and maintain relationships with because something important is at stake.  For example, the office of the mayor and board of county commissioners in your region are always primo stakeholders whose political – and often financial – support are tremendously important to your authority.  Over my 30 years of work with public transit CEOs and their boards I’ve come across more than one case of poorly planned and managed stakeholder engagement.  This is really unfortunate since the support of … Read the rest

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Board Members as Ambassadors-in-Chief Part 2: Your Image Vision

September 21, 2016 0 Comments

Diverse People in Meeting With Speech BubblesThe September 9 article at this blog, “Making Sure Your Board Members Succeed as Ambassadors-in-Chief,” points out that establishing a board standing committee responsible for overseeing external/stakeholder relations is one of the most important steps your authority can take to ensure that board members succeed as ambassadors.  And one of the critical functions of your board’s external/stakeholder relations committee is to oversee updating what I call your authority’s “Image Vision,” which provides the framework for identifying issues related to your authority’s image in the community and for fashioning image building strategies to address the issues.

The Image Vision is an … Read the rest

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