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Tag: transit board retreats

An Error of Judgment I Won’t Repeat

June 23, 2021 0 Comments

A little over five years ago I made an error of judgment that taught me a couple of really valuable lessons.  I’d been retained by a Midwestern transit authority to assist in planning, facilitating, and following up on a daylong board “governance improvement work session.”  During my first meeting with the steering committee overseeing my work – the board chair, vice chair and two other board members – I advised my colleagues to include the CEO and his executive team members in our work session, explaining that this had become standard practice for a number of very sound reasons.  Based … Read the rest

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The Zoom Muzzle Syndrome Redux

November 30, 2020 0 Comments

My August 6 post at this blog, “Combatting the Zoom Muzzle Syndrome (ZMS),” begins by pointing out that Zoom has proved to be a very effective vehicle for holding virtual work sessions at which participants can reach consensus on complex matters, such as an updated board committee structure, without exposing them to Covid-19.  I go on to say, however, that generating intense participant engagement in addressing really complex issues – the kind of participation characterized by robust discussion and really critical questioning – has proved to be a real challenge when employing Zoom video conferencing.   As I say in that … Read the rest

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