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Tag: transit CEO evaluation

CEO-Centric Leadership Targets Are Key to a Solid Board-Chief Executive Partnership

March 2, 2021 0 Comments

Around fifteen years ago I was retained to facilitate  a half-day work session involving a transit board and its CEO.  In our initial call to discuss the work session objectives, the board chair and  CEO agreed that there was one preeminent objective:  repairing a badly frayed board-CEO  partnership that, in their estimation, was dangerously close to the breaking point.  The  one-on-one interviews I conducted with all fifteen board members and the CEO as part of  my preparation for the event indicated a startling and dangerous divergence of opinion.  Nine of the board members strongly believed  that their CEO’s top leadership … Read the rest

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Don’t Count on Even Superb Performance Always Cutting it!

March 20, 2020 0 Comments

When I walked in Rich’s office for our weekly project review meeting, I found him slumped at his desk looking distraught.  When I asked him what’d happened, he just said “take a look,” handing me a form.  It was the annual performance evaluation his board had performed a couple of days ago.  Scanning the document, I couldn’t fathom his distress since his scores were uniformly high – in fact, superb.  That is, until I reached the bottom and saw the conclusion, which said in so many words, “You do a great job, but we find working with you impossible.”  He Read the rest

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CEO Evaluation: a Potentially Powerful Relationship Adhesive

March 9, 2020 0 Comments

At a daylong “High-Impact Governing Work Session” last fall, the board, executive director/CEO and executive team of Access Services in Los Angeles County spent around 1 ½ hours  discussing practical ways to cement the executive director’s working relationship with his board.  One of the relationship building tools the group closely examined was board evaluation of the executive director’s performance.  But they didn’t mean one of those highly subjective and essentially meaningless questionnaires that board members often individually fill out in the privacy of their own offices.

These questionnaires miss the point by having board members assess their CEO’s functional excellence … Read the rest

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Board Evaluation of CEO Performance Can Be a Powerful Relationship Builder

April 24, 2019 0 Comments

Dave Stackrow and I weren’t able to cover the segment on board evaluation of CEO performance because we chose to leave more time for the CEO panel following our presentation at APTA’s CEOs Seminar on April 14.  Since it’s such a critical subject, which we address in our new book, Building a Solid Board-CEO Partnership:  A Practical Guidebook for Transit Board Members, CEOs, and CEO-Aspirants (https://boardsavvytransitceo.com/building-a-solid-board-ceo-partnership/), we decided to share some of the key points that we make in the book in this post.

Experience has taught us that a well-designed process for board evaluation of CEO performance … Read the rest

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Turning Board Evaluation of the CEO Into a More Powerful Relationship Building Tool

May 11, 2018 0 Comments

“But won’t I be inviting my board members into my business and leaving myself open to the kind of micro-management that can really disrupt my work?” This is what I heard from the GM of a mid-size transportation authority during our recent discussion over lunch of the process her board might use to assess her work. We’d agreed that a well-designed annual GM evaluation process was one of the most important vehicles for keeping her working relationship with the board healthy. And we’d also agreed that an objective evaluation process should heavily focus on the authority’s overall performance in terms … Read the rest

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Make Sure Your Board Does a Really Good Job of Evaluating Your Performance

February 7, 2017 0 Comments

The really board-savvy transit CEOs I’ve worked with over the years make sure that their board regularly evaluates their performance, employing a well-designed process that is both thoughtful and substantive.  Why?  Because these CEOs well know that board evaluation of their performance is one of the most powerful tools for building and maintaining a solid board-CEO working relationship that can withstand the inevitable stresses and strains at the top of every transit authority.  So I’ll be spending several minutes discussing CEO evaluation during the “Hit the Ground Running With Your New Board” webinar I’ll be presenting later this month for … Read the rest

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