Tag: transit external relations
The Compelling Case for a Strong Board External/Stakeholder Relations Committee
“Incredible. We must be talking about 40 or more stakeholders.” This was one of the responses to the question I asked in the daylong governance work session I was facilitating, after the breakout group dealing with stakeholder relations had completed its report in plenary session. The group had made a list of critical stakeholders – defined as external organizations with which it made sense for the transit authority to maintain a relationship because something important was at stake – and then identified strengths and weaknesses in each of what appeared to be the ten highest-stakes relationships. The question I had … Read the rest
Energizer-in-Chief Redux: Stakeholder Relationship Management
“Incredible. We must be talking about 40 or more stakeholders.” This was one of the responses to the question I asked in the daylong governance work session I was facilitating, after the breakout group dealing with stakeholder relations had completed its report in plenary session. The group had made a list of critical stakeholders – defined as external organizations with which it made sense for the transit authority to maintain a relationship because something important was at stake – and then identified strengths and weaknesses in each of what appeared to be the ten highest-stakes relationships. The question I had … Read the rest
VIA’s Jeff Arndt: Connecter-in-Chief Extraordinaire
There’s wide agreement in the for-profit sector that CEOs should be actively engaged in the external arena – building their enterprises’ image and maintaining relationships with key stakeholders. In fact, many for-profit CEOs have testified that they routinely spend more than 50 percent of their time dealing with external matters, which is one of the most important reasons why the CEO-COO (chief operating officer) structure is so widely employed. If you’re committed to being your organization’s Ms. Outside, then it makes good sense to put a Mr. Inside in place to ensure that the shop runs smoothly in your absence.… Read the rest
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