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Tag: transit innovation

Blazing Trails on the Diversity and Inclusion Front at RTS

February 16, 2018 0 Comments

Bill Carpenter, RTS

In Changing By Design (Jossey-Bass, 1997), I recount a real-life example of the difference between what Chris Argyris calls “espoused theory” and “theory in practice.”  Early in my career I worked closely with a young, ambitious, fast-track college chief executive who was an avid consumer of the latest management thinking and could go on at length about one innovative technique or another.  A favorite hobbyhorse of his was participatory management and team building.  Waxing eloquent on the subject of teamwork as a key to organizational innovation, his eyes would tear up on occasion – he was that … Read the rest

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Cleveland’s Joe Calabrese: Innovator Par Excellence

November 30, 2017 0 Comments

      Joe Calabrese

Over the past quarter-century I’ve learned that the public transportation authorities that are really good at getting significant, out of the box change accomplished are invariably led by a CEO/GM who is passionately committed to playing – and well prepared to play – what I call the Innovator-in-Chief role.  The CEO/GM is the only person in your authority who can wear the Innovator-in-Chief hat for the simple reason that no one else brings to the change game the formal authority, influence, access to resources, and time required to spearhead an out-of-the-box change effort and to overcome the inevitable … Read the rest

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Vision: Your Board’s Driver of Innovation and Change

March 25, 2017 0 Comments

This article originally appeared at our Extraordinary CEO blog.  It is just as pertinent to public transit leaders.

A few months ago I sat in on a meeting of the board planning committee of a nonprofit economic development corporation.  We were running through an outline of the agenda for the corporation’s upcoming board-CEO-executive team daylong “strategic work session,” which would kick-off the corporation’s annual planning cycle.  Things were going really smoothly until we got to the description of the breakout group that was to fashion an updated vision statement for the corporation.  Three of the seven committee members immediately went … Read the rest

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CEO Bill Carpenter On RTS’s Award Winning New Transit Center

June 7, 2016 0 Comments

The Regional Transit Service’s award-winning Transit Center, which was named 2016 Project of the Year by the American Public Works Association, is not only a triumph of customer-focused, aesthetically pleasing design and meticulous construction management.  This strikingly handsome, state of the art facility in downtown Rochester, New York is also the product of RTS Chief Executive Officer Bill Carpenter’s close partnership … Read the rest

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