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Tag: transit stakeholder relations

Energizer-in-Chief Redux:  Stakeholder Relationship Management

April 8, 2020 0 Comments

“Incredible.  We must be talking about 40 or more stakeholders.”  This was one of the responses to the question I asked in the daylong governance work session I was facilitating, after the  breakout group dealing with stakeholder relations had completed its report in plenary session.  The group had made a list of critical stakeholders  – defined as external organizations with which it made sense for the transit authority to maintain a relationship because something important was at stake – and then identified strengths and weaknesses in each of what appeared to be the ten highest-stakes relationships.  The question I had … Read the rest

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VIA’s Jeff Arndt: Connecter-in-Chief Extraordinaire

July 26, 2018 0 Comments

There’s wide agreement in the for-profit sector that CEOs should be actively engaged in the external arena – building their enterprises’ image and maintaining relationships with key stakeholders.  In fact, many for-profit CEOs have testified that they routinely spend more than 50 percent of their time dealing with external matters, which is one of the most important reasons why the CEO-COO (chief operating officer) structure is so widely employed.  If you’re committed to being your organization’s Ms. Outside, then it makes good sense to put a Mr. Inside in place to ensure that the shop runs smoothly in your absence.… Read the rest

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Nashville MTA’s Innovative Budget Submission Pays Off Handsomely

September 8, 2017 0 Comments

This scenario will probably sound familiar to many if not most of our readers:

Board members over the course of one or more lengthy work sessions thumb through a massive budget tome consisting of page after page of numbers relating to numerous operational and administrative functions and myriad expense line-items.  Provided with little guidance in navigating a hugely complex document, they get bogged down in the        details and engage in nit-picking rather than making serious policy choices.  Sensing that they aren’t making a fundamental  difference in the affairs of the transit authority by working their way through the budget document Read the rest

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