Subscribe via RSS Feed
Subscribe to receive regular blog updates

Tag: transit strategic planning

The Creativity-Innovation Nexus: Part One of Our Creativity Series

May 23, 2019 0 Comments

The innovation process – and the role of the chief executive as your authority’s “Chief Innovation Officer” – has been a major focus of this blog, and several posts have featured real-life cases of successful implementation of significant innovation initiatives. Our focus on innovation makes the best of sense in light of the challenges facing all transit authorities and other public/nonprofit organizations in these times of rapid change. Building your authority’s capacity to innovate is the key to future stability and growth, and standing pat, clinging to the present, is a sure-fire recipe for decline.

Up to now, our posts … Read the rest

Continue Reading »

Comet CEO John Andoh Wearing the Innovator-in-Chief Hat

April 1, 2019 0 Comments

Experience has taught me that successfully implementing significant out of the box change initiatives depends on the strong leadership of a chief executive officer wearing what I call the “Innovator-in-Chief” hat. CEOs I’ve observed over the years succeed at the Innovator-in-Chief role have without exception been what I think of as “change-savvy.” This means that:

They’ve been technically very knowledgeable about best practices in the rapidly changing area of change planning and management, which means they haven’t been wedded to conventional planning wisdom and out-of-date approaches. You’ll never hear a change-savvy CEO extolling the virtues of traditional long-range (or “strategic”) … Read the rest

Continue Reading »

Get Your Board-CEO Retreat Right

July 5, 2018 0 Comments

Retreats have become a popular vehicle for involving transit board members, their CEOs, and executives in accomplishing high-impact governing work that could not be accomplished – at least not as well – in regular board business meetings.  Updating a vision statement and identifying and discussing strategic and operational issues certainly fall in this category.  The return on your authority’s investment of time, energy, and money in a retreat can be quite powerful, in terms not only of substantive outcomes such as an updated vision statement, but also process spin-offs such as esprit de corps, satisfaction, ownership of – and commitment … Read the rest

Continue Reading »

CEO Brad Miller’s Podcast on Tweaking PSTA’s Business Model

June 8, 2018 0 Comments

In a rapidly changing environment, one of the preeminent keys to making sure your authority thrives and grows is for you, as your authority’s CEO, to take the lead in updating its business model, wearing what I call the “Innovator-in-Chief” hat.  Therefore, I’m pleased to share the fourth podcast in this blog’s ongoing series on public transit business model updating, featuring Brad Miller, Chief Executive Officer of Pinellas Suncoast Transit Authority, who describes mobility on demand initiatives launched on his watch.  After listening to Brad’s highly informative podcast, you might want to take a look at one or more of … Read the rest

Continue Reading »

A Critical CEO Challenge: Updating Your Authority’s Business Model

May 21, 2018 0 Comments

According to APTA Chair Nat Ford and CEO Paul Skoutelas in the podcast featured in the March 14 post at this blog (https://boardsavvytransitceo.com/aptas-dynamic-leadership-duo-takes-mobility-management-issue/), local transportation authorities must make a stark choice in this time of dramatic, continuous change, in terms not only of communication and transportation technologies, but also of changing customer needs and preferences.  They can be aggressively opportunistic:   embracing and capitalizing on the opportunities that a tumultuous environment offers by playing the preeminent leadership role in their communities in partnership and network building that brings together various transportation modes (ride sourcing; car sharing; bike sharing; train … Read the rest

Continue Reading »

Vision: Your Board’s Driver of Innovation and Change

March 25, 2017 0 Comments

This article originally appeared at our Extraordinary CEO blog.  It is just as pertinent to public transit leaders.

A few months ago I sat in on a meeting of the board planning committee of a nonprofit economic development corporation.  We were running through an outline of the agenda for the corporation’s upcoming board-CEO-executive team daylong “strategic work session,” which would kick-off the corporation’s annual planning cycle.  Things were going really smoothly until we got to the description of the breakout group that was to fashion an updated vision statement for the corporation.  Three of the seven committee members immediately went … Read the rest

Continue Reading »

CEO Bill Carpenter On RTS’s Award Winning New Transit Center

June 7, 2016 0 Comments

The Regional Transit Service’s award-winning Transit Center, which was named 2016 Project of the Year by the American Public Works Association, is not only a triumph of customer-focused, aesthetically pleasing design and meticulous construction management.  This strikingly handsome, state of the art facility in downtown Rochester, New York is also the product of RTS Chief Executive Officer Bill Carpenter’s close partnership with his Board of Directors and his aggressive outreach to key community stakeholders, including local elected officials.

As Bill recounts in this fascinating new podcast, his years of executive experience in business  imbued him with a strong customer orientation … Read the rest

Continue Reading »