Subscribe via RSS Feed
Subscribe to receive regular blog updates

Archive for March, 2020

Crises Demand Energizers-in-Chief at All Levels

March 31, 2020 0 Comments

“The fog of despair hung over the land.  One out of every four American workers lacked a job.  Factories that had once darkened the skies with smoke stood ghostly and silent, like extinct volcanoes.  In October the New York City Health Department had reported that over one-fifth of the pupils in public schools were suffering from malnutrition. . . .Hunger marchers, pinched and bitter, were parading cold streets in New York and Chicago. . . .”  This is Arthur M. Schlesinger, Jr.’s description of America in 1933, in his magisterial The Crisis of the Old Order:  a nation in … Read the rest

Continue Reading »

Don’t Count on Even Superb Performance Always Cutting it!

March 20, 2020 0 Comments

When I walked in Rich’s office for our weekly project review meeting, I found him slumped at his desk looking distraught.  When I asked him what’d happened, he just said “take a look,” handing me a form.  It was the annual performance evaluation his board had performed a couple of days ago.  Scanning the document, I couldn’t fathom his distress since his scores were uniformly high – in fact, superb.  That is, until I reached the bottom and saw the conclusion, which said in so many words, “You do a great job, but we find working with you impossible.”  He Read the rest

Continue Reading »

CEO Evaluation: a Potentially Powerful Relationship Adhesive

March 9, 2020 0 Comments

At a daylong “High-Impact Governing Work Session” last fall, the board, executive director/CEO and executive team of Access Services in Los Angeles County spent around 1 ½ hours  discussing practical ways to cement the executive director’s working relationship with his board.  One of the relationship building tools the group closely examined was board evaluation of the executive director’s performance.  But they didn’t mean one of those highly subjective and essentially meaningless questionnaires that board members often individually fill out in the privacy of their own offices.

These questionnaires miss the point by having board members assess their CEO’s functional excellence … Read the rest

Continue Reading »