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Tag: transit public relations

King Richard III:  A Case For Aggressive Image Building

March 10, 2021 0 Comments

And therefore since I cannot prove a lover to entertain these fair well-spoken days, I am determined to prove a villain and hate the idle pleasures of these days.  Plots have I laid, inductions dangerous….

Ah, King Richard III:   how we love to hate him, how we shiver at his delicious villainy!  He was Duke of Gloucester when William Shakespeare put these words in his mouth in the monologue that opens his riveting “The Tragedy of King Richard the Third,” and in the play Richard soon murders his way to the throne of England, his most infamous victims being his … Read the rest

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Energizer-in-Chief Redux:  Stakeholder Relationship Management

April 8, 2020 0 Comments

“Incredible.  We must be talking about 40 or more stakeholders.”  This was one of the responses to the question I asked in the daylong governance work session I was facilitating, after the  breakout group dealing with stakeholder relations had completed its report in plenary session.  The group had made a list of critical stakeholders  – defined as external organizations with which it made sense for the transit authority to maintain a relationship because something important was at stake – and then identified strengths and weaknesses in each of what appeared to be the ten highest-stakes relationships.  The question I had … Read the rest

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Don’t Emulate Poor Richard III: Protect Your Authority’s Image

April 2, 2018 0 Comments

And therefore since I cannot prove a lover to entertain these fair well-spoken days, I am determined to prove a villain and hate the idle pleasures of these days. Plots have I laid, inductions dangerous….

Ah, King Richard III:   how we love to hate him, how we shiver at his delicious villainy! He was Duke of Gloucester when William Shakespeare put these words in his mouth in the monologue that opens his riveting “The Tragedy of King Richard the Third,” and in the play Richard soon murders his way to the throne of England, his most infamous victims being his … Read the rest

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How To Make Financial Reporting a High-Powered Relationship Building and PR Tool

March 29, 2018 0 Comments

Let me tell you a tale of two authorities’ very different approaches to presenting financial performance reports at their monthly board meetings.  Authority A takes a pretty traditional approach.  The authority’s CFO thoroughly reviews the multi-page financial report, consisting of rows and columns of numbers, with the board’s finance committee, which passes the report along to the full board in the monthly board meeting packet.  The CFO presents highlights from the report at the full board meeting and answers any questions the board might have.

Authority B’s approach is dramatically different.  The CFO takes the board’s performance monitoring committee through … Read the rest

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A Case For Aggressive Image Building

November 14, 2015 0 Comments

And therefore since I cannot prove a lover to entertain these fair well-spoken days, I am determined to prove a villain and hate the idle pleasures of these days. Plots have I laid, inductions dangerous….

Ah, King Richard III:   how we love to hate him, how we shiver at his delicious villainy! He was Duke of Gloucester when William Shakespeare put these words in his mouth in the monologue that opens his riveting “The Tragedy of King Richard the Third,” and in the play Richard soon murders his way to the throne of England, his most infamous victims being his … Read the rest

Continue Reading »